Privacy Policy


PRIVACY STATEMENT - Revised 4/9/2017

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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
We do not deliberately gather Personal Information about visitors who are under the age of 13.
Further, we utilize Third-Party Services to aid in our marketing, product selection, and administrative action necessary to run our business. For more information on this see "SECTION 5 - THIRD-PARTY SERVICES".
We also collect personal information you provide to us when you enter any promotions or sweepstakes offered on the Website.
We record information on our server logs received from your browser, including your IP address, cookies, and the pages you request.
We combine your information with information from other Users (without personally identifying you) and share it with our business partners or others.
We will send you administrative messages, and email updates regarding your account, or any platform that you may have joined or visited or made contact with.
We also use cookies, collect URL information, and obtain your IP address to improve the content of the Website, and to provide enhanced features to Users, where available.
The Website uses cookies to save Users’ IDs, session validators, and on Users’ browsers and hard drives, for the purpose of providing tailored products and services to Users, as they become available.
Google’s uses cookies to serve ads to Users based on their visit to the Website and other sites on the Internet. Users may opt out of the use of the cookies by visiting: https://www.google.com/policies/technologies/ads/

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
Further, we utilize various third-party services for advertisement tracking, targeting and measurement of effectiveness, your use of this website constitutes consent to this, if you do not agree to this discontinue use of this site. For more information see SECTION 5 - THIRD-PARTY SERVICES.

Use of this site constitutes your agreement that we have provided commercially reasonable efforts to disclose clearly, and obtain consent to, any data collection, sharing and usage that takes place on https://www.urban-operation.com/
Further, your use of this site constitutes your agreement that we have provided commercially reasonable efforts to ensure that an end user (you) is provided with clear and comprehensive information about, and consents to, the storing and accessing of cookies or other information on the end user’s (your) device where such activity occurs in connection with https://www.urban-operation.com/ and any of it's third-party services.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@urban-operation.com.
To Opt-Out of Google Analytics refer to: https://tools.google.com/dlpage/gaoptout/
Additional Opt-Out Options are located here: http://www.networkadvertising.org/choices/
Opt-Out Information can be found here: http://www.networkadvertising.org/faq

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
We may be required to provide your Personal Information to third parties in order to deliver specific Services to you (such as support services or credit card payment processing). These third parties are required not to disclose your Personal Information and not to use your Personal Information for other purposes than to provide the services requested by us.
We may disclose Personal Information if required by a subpoena or other judicial or administrative order, where required by law, or, at our sole discretion, where we deem necessary to protect the safety of any individual or the general public or to prevent violation of our Terms of Use or our rights or those of any third party.
Should a merger with, acquisition by, change of ownership to, or sale of assets to, another entity occur, we reserve the right to transfer all of User information, including names and email addresses, to a separate entity. We will notify Users via a message on this site or email of such a transfer, and Users may decide to alter their registration information at that time. This means that should you be concerned with your Personal Information transferring to a new owner, you can cancel your account.

We may share the minimum necessary Personal Information with product suppliers, vendors, and shipping companies, including for dropshipping fulfillment, to ensure product delivery for purchases made on our website: https://www.urban-operation.com

We do not share your Personal Information with third-parties not directly involved in our Marketing and Ad Campaigns, Commerce Platforms, Payment Processing, Analytics, Product Supply, and/or Shipment.

We do not sell your Personal Information to anyone. Period.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service https://www.shopify.com/legal/terms or Privacy Statement https://www.shopify.com/legal/privacy.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
Information you supply us with will be shared with third parties to measure advertising effectiveness. Further your information will be shared with third parties for targeted advertising. This includes the use of Google Analytics, Pinterest Buyable Tags, Pinterest Tag Pixel, and Facebook Pixel. To opt-out of the use of your information for targeting advertising you can opt out through your browser's Do Not Track feature or in certain instances your Pinterest Personalization Settings https://help.pinterest.com/en/articles/personalization-and-data.
Further, (a) third parties, including Google www.google.com/policies/privacy/partners/ Facebook https://www.facebook.com/privacy/explanation and Pinterest https://about.pinterest.com/en/privacy-policy, may use cookies, web beacons, and other storage technologies to collect or receive information from https://www.urban-operation.com and elsewhere on the internet and use that information to provide measurement services and target ads, (b) you can opt-out of the collection and use of information for ad targeting through your browser's Do Not Track feature, and (c) you can access a mechanism for exercising such choice, to do so please refer to http://www.aboutads.info/choices and http://www.youronlinechoices.eu/
Further, we use Google Analytics Advertising Features: Remarketing and Advertising Reporting Features to aid in our marketing campaigns.
We use Amazon Pay as a Service Provider for their privacy policy see: https://pay.amazon.com/us/help/201751600
Further Amazon may serve content and advertisements, collect information directly from our visitors (you), and place or recognize cookies on visitors’ (your) browsers.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
How Google uses data when you use our partners' sites or apps:
www.google.com/policies/privacy/partners/

In addition, we utilize the Google Analytics User-ID feature. We use this feature to improve our marketing and product campaigns and for the purpose of providing tailored products and services to Users, as they become available. All data we receive from you in any format including via this User-ID feature may be combined for the purposes included in this paragraph and throughout this privacy policy. Further, we may session stitch. Your use of our services and website without opting-out constitutes your consent to session stitching. For more information on session stitching refer to: https://support.google.com/analytics/answer/4574780?hl=en
To learn more about how to opt-out of this and all Google Analytics Tracking, refer to this article: https://support.google.com/analytics/answer/181881?hl=en To Opt-Out see: https://tools.google.com/dlpage/gaoptout


Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
We use Google Analytics cookies and Google Advertising cookies to aid in ad campaigns and marketing.
How Google uses data when you use our partners' sites or apps:
www.google.com/policies/privacy/partners/


SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - OTHER LIMITS OF THIS POLICY

The Website is visited by many people from various countries all over the world which have different laws. By providing us with your data and using the Website, you consent to the transfer of such data for the purposes identified in this Policy, including the transmission of information outside your resident jurisdiction. Also, please understand that such data may be stored on servers located in a State where laws protecting Personal Information may not be as stringent as the laws in your jurisdiction. 

The Website contains links to other sites and is not to be held responsible for their privacy policies and/or practices. You are encouraged to read their privacy policies and agreements.

Though we take every measure to secure confidentiality of your information, some employees may have access to the data base. Please note that we cannot guarantee the security of User account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security User information at any point in time. Although we work hard to prevent the loss of information, and to ensure information security and data integrity, of our systems by using industry standard precautions, we cannot be certain of full security. While measures are taken to prevent the misuse, loss, and damaged integrity of information which is within our control during transmission and storage, these measures are not guaranteed to stop third-party persons from illegally retrieving such information.

We reserve the right to amend, revise, or modify this policy and our other agreements in any manner and at any time. Notice of any amendment, revision, or modification will be posted here. A User’s continued use of the Website is deemed agreement with these changes.

SECTION 10 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@urban-operation.com
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